But isn’t it ironic, funny, or maybe even a little sad that despite all of the communication tools we have at our disposal today, 94.44% of our on-going Organizational Challenges Survey respondents cite that they have challenges with “Communication”? It ranks #3 in the challenges list.
Want to know what the most cited challenge is? Something that seems so simple but is impacting employees, our businesses, and their productivity over and over. Ready? Here it is:
“Employees complain that information needed to do work arrives late, or not at all, impacting their performance and productivity.”
Seems so simple to fix, but something is getting in the way. That is where the Conversation Framework BRIDGES – Communications Analysis Activity comes in. BRIDGES tackles the sticky topic of working with those who voice their complaints about lack of communication to get their job done and works with them to resolve the problem. It helps open up the communication BRIDGES (yes, pun intended) to improve things. Sometimes a little communication about the communication problem is the solution.
The second most cited communication challenge is the following:
“There is a general perception or evidence that there is poor or inadequate communication in the company and a task force or team has been assembled to look for ways to improve.”
While task forces or teams can be effective at identifying where some issues lie, the question comes back to HOW to correct the problem. Again, those identified people fit nicely into the BRIDGES activity.
I invite you to watch this short video about BRIDGES - Communication Analysis Activity and reach out if you feel that it could help tackle issues in your organization.
Interested in assessing your company at various levels to know what your most frequent challenges are? Contact me to discuss. Within two weeks your organization could have insights into the challenges that are impacting performance, morale, and productivity.